Calling Abroad | Stateside International Services | T-Mobile.

You can see our international rates for any country you want to call here. Wi-Fi calls placed to other countries are subject to international long distance rates, based on your account/features you have. Hey $200 charge on my bill would definitely be shocking! Wi-Fi calling is a great way to stay connected when you are in an area without T-Mobile coverage or the coverage is not strong enough and it also provides some benefits when roaming internationally. How do I get this resolved? The customer care people I’ve spoken to can’t figure out what I’m talking about. From non-Simple Global countries to other countries are charged at World Class rates.From any Simple Global country to any other country are $0.20/min (same as cellular).If you have a T-Mobile ONE or Simple Choice rate plan:.I would also ask to be reimbursed for these two calls as the policy was misleading (I would have called from another phone had I not already read the policy and been assured the rate would be 0.20$ per minute.

If the policy on the website is incorrect, it should be fixed.

According to the support page, which I have read a thousand times, wifi calls are billed at 0.20$ per minute to most countries.īut I’ve been now billed over $200 (over 3.00$ per minute) for one call to a Netherlands mobile and a second call to a Switzerland landline. I’m very confused about the international rates when making a WiFi call to a number overseas on a T-Mobile One plan.

Can viber call landlines